Managing Difficult Behaviours

Difficult behaviours in the workplace can disrupt team dynamics, lower morale, and impact productivity. This practical and engaging training session is designed to equip managers and team leaders with the tools and confidence to effectively manage challenging behaviours while fostering a respectful and collaborative work environment.

Date

TBC

Time

09.00-13.00

Cost

€350

Early-Bird rate €295

This Course is CPD Accredited and you will earn 4 CPD Points

Delivery

Online - Link will be supplied by email upon payment

Course Overview

Training Objectives


By the end of this session, participants will be able to:

  • Identify different types of difficult behaviours and understand their impact on individuals and the wider team.
  • Recognise common causes and potential triggers of challenging behaviours.
  • Apply constructive approaches to address and resolve difficult behaviours early and effectively.
  • Develop communication techniques that promote mutual respect, active listening, and de-escalation.
  • Establish clear boundaries and expectations to support team cohesion and accountability.
  • Implement sustainable, long-term strategies to support positive behavioural change and a healthy workplace culture.

If you are interested in attending this course please fill out the form below and a member of our team will be in touch shortly.

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